Return Policy

Return Policy

Returns

You can cancel/ask for a refund of your order within 30 days of receiving it by contacting us. Once you have cancelled the order, you must send the parcel back to us within 14 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund. To be eligible for a return, your item must be unused and in the same condition that you receive it. It must also be in the original packaging. 

Refunds

Once your return is received and inspected, you will be refunded the price of the item(s) within 14 days. You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. 


Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Shipping
To return your product, you should mail your product to: Hussar Records,  68 Bowhay Lane, Exeter EX4 1PF, United Kingdom. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

It is your responsibility to ensure safe return of the item(s) to us. If you return a high-value item (over £30), we recommend you use a recorded delivery service.  We don’t guarantee that we will receive your returned item.

 

 


  • System Administrator
  • Author: System Administrator
  • Published: 03/07/2018
  • Edited: 03/01/2019